You can offer customers a free product when they buy something from your store.
The commonest example of this, is the buy physical, get digital free offer. This is easy to set up.
In the Offers section of the dashboard, select Bonus Products.
In the search bar, type the name of the product which you want to give away free digital downloads with. Use the catalogue number. Select an item from the drop-down menu, then click Add. You will be taken to a page allowing you to choose the free product(s). You can add more than one format as part of the offer e.g. MP3 and wav.
Tip: Look out for the full product, as the dropdown will offer albums OR single tracks.
The search bar will only show results for products with a ‘live’ status. If the product is set to ‘pending’ or ‘withdrawn’, you won’t be able to set up a bonus product.
Once an offer has been set up, a customer will receive a free download when their order for a physical product has been completed (i.e. paid for).